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By default, everything you create in Rootsie lives on your device. The app is local-first — your properties, tasks, contractors, photos, and history never leave your phone unless you back it up through iCloud Backup.

If you turn on household sharing, your data is synced to and stored on our servers so it can be shared with the people you invite. See our Privacy Policy for the full details.

Household sharing lets you invite other people — usually members of your household — into a shared home so you can track its maintenance together. To use it you sign in with Sign in with Apple, and your Rootsie data is then synced to our servers so it can be shared.

A couple of things to know before you turn it on: it can’t be turned back off from inside the app, and the family members you invite can see and edit the information in the shared home, so only invite people you trust with it.

If you restore your new phone from an iCloud Backup of your old one, your Rootsie data will come with it. If you set up the new phone from scratch, your data won’t transfer automatically — let us know and we’ll help you get sorted. If you’ve turned on household sharing, signing in with the same Apple ID on your new phone will sync your shared data to it.

Open Rootsie’s settings and tap Restore Purchases. This asks Apple to re-verify your purchase and should unlock everything immediately. If it doesn’t, email us and include the date of purchase — we’ll get it fixed.

All purchases are processed by Apple, so refunds go through them. You can request one at reportaproblem.apple.com. If Apple needs context from us to approve it, email us and we’ll help.

Check that notifications are enabled for Rootsie in iOS Settings › Notifications › Rootsie. Also make sure Focus modes (like Do Not Disturb) aren’t silencing them. Rootsie schedules notifications locally on your device, so they don’t require an internet connection.

You can delete individual items from inside the app, or remove everything at once by deleting the app from your device. If you haven’t turned on household sharing, all your data lives on the device, so deleting the app deletes the data.

If you have turned on household sharing, a copy of your data is also stored on our servers, and deleting the app does not remove that copy. To have your synced data removed from our servers, email us at rootsie.app@gmail.com and we’ll take care of it.

Not yet — Rootsie is currently iOS-only. If you’d like to be notified when an Android version is available, drop us a note.